Whenever there is mentioning of successful e-commerce businesses in Asia, JD.com never misses out. The Beijing based business has been setting the pace for e-commerce retailing ever since its inception. For instance, the firm recently took many in the business sector by surprise after it announced that it would be opening its a logistics networks doors to the public. This move is notable not only because it will help it expand into one of the most competitive arenas in China’s business landscape, but also because it will be the first e-commerce firm to venture into the area of parcel delivery services.
Once it is fully functional, this new parcel delivery service will enable those who use the JD.com app in cities of Beijing, Shanghai and Guangzhou to send their parcels within the city’s limits, and also throughout mainland China using the same reliable delivery service, which the company offers to its clients when they purchase products on its site. However, during the announcement, JD.com was quick to let app users know that the service is still a work on progress as it plans on expanding the program to include high value products, as well as make it available nationwide, hence making it the number one option for both residential and commercial deliveries for shippers in future.The company believes what it takes to ensure that over 90% of the orders placed on this service reach the recipients in a day or fewer thanks to its nationwide in-house logistics networks.
JD.com also believes that with the network, it can serve approximately 99% of China’s population without a strain. As per the statement offered by the company, those sending items can choose between high-speed rail and air depending on the urgency of the package. They can also opt for the firm’s mini-program delivery known as WeChat for pickups. Additionally, JD.com takes parcel delivery on a whole new level through the JD’s luxury white glove service which allows clients to send extra special packages.Jingdong’s CEO believes that this service takes JD an inch closer to its primary objective of opening up the infrastructure and technology that it has been building for the past one decade to more businesses and industries, thereby expanding its customer base and increasing its leverage.